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Buvel AAMCO Group- Mission Bay

1430 Morena Boulevard 
San Diego, CA 92110
Phone: (619) 276-2700
Fax: (619) 276-2743
Website: www.buvelaamcogroup.com



Reviews
Reviews: 1

Posted on 4/3/2009

Awesome Work!
I was very impressed with the service I received here. They were very prompt in calling me when my vehicle was ready and the work was done in a timely manner, not to mention the friendly customer service I received. Thank you Aamco!
Overall
5 star rating

Quality 5 star rating
Service 5 star rating
Value 5 star rating

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Reviews: 1

Posted on 12/7/2008

Great Service!
I Had my transmission rebuilt at Aamco on Morena Blvd, and the service after the sale was great. The Staff was helpful with all my questions. I would reccomend Aamco for all your Auto needs.
Overall
5 star rating

Quality 5 star rating
Service 5 star rating
Value 5 star rating

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Reviews: 1

Posted on 9/18/2008

I wouldn't trust my car with anyone else!
The people at AAMCO were outstanding. They aren't out to scam you and my car is running like a dream. You can tell they really want to help you. I would recommend their service to anyone.
Overall
5 star rating

Quality 5 star rating
Service 5 star rating
Value 5 star rating

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Reviews: 1

Posted on 9/16/2008

Bad service!!!
I too found the manager, Robyn, to be brash and lippy. It was like she's burnt out or too comfortable. I was loured in with phrases like "It's likely something simple, and won't cost as much as the dealer. The dealer will always recommend replacing the whole x-mission, "we'll" get it right" turns out it was just as my dealer had told me and the price was comparable but the warranty is not as good. They were happy to find other things wrong to boost the price.
Overall
1 star rating

Quality 2 star rating
Service 1 star rating
Value 2 star rating

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Buvel AAMCO Group- Mission Bay replied on 10-08-2008
I'm sorry that you were unhappy with the repairs that you recieved. We are always optimistic that we can save the customer money as well as give them a outstanding product. If you wish to discuss this further please call us or stop by.
Reviews: 1

Posted on 9/16/2008

Best in Town
The manager and the service techs were awesome! They really cared about my car & getting it to run at top performance.
Overall
5 star rating

Quality 5 star rating
Service 5 star rating
Value 5 star rating

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Reviews: 1

Posted on 9/6/2008

Gotta go to AAMCO!!!
When the transmission on my mini van was acting up I took it to a auto shop and was told all I needed was a transmission service. Well after wasting $115.00 for this service my transmission was nowhere near running good. Finally I went to Aamco where I should have went first. We had a great experience and we had our van back in 4 days. Now it is running like new. I would recommend Aamco to anyone looking for good service the first time around.
Overall
5 star rating

Quality 4 star rating
Service 4 star rating
Value 3 star rating

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Reviews: 1

Posted on 9/3/2008

Poor Service, bait and switch tactics
Over the phone I asked very pointedly for a worst-case price for a transmission rebuild for my make and model car. The answer was “about 900.00.” The dealer quoted 2600.00. I initially had to “ok” a $500.00 tear-down to find the problem. When I was contacted again the estimate went up to 2700.00. I was obviously stuck. 500 already spent. I complained, mentioning the dealer prce. I was told by the manager (Robin) that I was "wrong." I had to give her the dealer contact information so she could call and confirm. They lowered the price some but only with some smart-alecky comment about us using "fancy footwork" to get that price. I walked out spending around $2500. It broke down a month later where we were told by Robin, “I don’t want to blame anyone but had you brought it in sooner we probably wouldn’t be in this situation.” Well, you just blamed the customer for your shoddy work. The customer service was horrific. Robin avoids eye contact and doesn’t acknowledge customer presence in the lobby. I am completely disappointed in the bait and switch tactic. I wound up with a one year warranty where the dealer’s was 3. Robin was supposed to call back about a loner car for the second rebuild and she never called. Her sour attitude makes me wonder if something is sabotaged or put in carelessly just to spite us. Mr. Buvel, I hope you know what goes on in your facility.
Overall
1 star rating

Quality 2 star rating
Service 1 star rating
Value 1 star rating

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Buvel AAMCO Group- Mission Bay replied on 10-08-2008
Sorry that you and Robbyn did not see eye to eye. Trust me however when I let you know that Robbyn works here because not only is she knowledgeable but dependable and honest. She wanted me to extend her apologies if she was less than professional. I hope that you can resolve your issues with Aamco and find it in the cards to give us another chance. -Bob Buvel
Reviews: 1

Posted on 8/6/2008

Great Service
They provide great service with a smile and were able to work out a payment arrangement which made it less stressful on us. Now days it's hard to find experts dedicated to giving the consumer their all and I feel that we got it from Aamco in Mission Bay.
Overall
4 star rating

Quality 4 star rating
Service 4 star rating
Value 4 star rating

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Reviews: 1

Posted on 8/6/2008

Stands by Service
After 6 months siting our 1997 Jetta transmission was shifting badly. The BG had rebuilt the unit 2 years previously and even though the warrenty had expired they repaired it at no cost and performed other service at very competative prices. High marks!
Overall
5 star rating

Quality 5 star rating
Service 5 star rating
Value 4 star rating

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Reviews: 3

Posted on 7/26/2008

Customer Service
I needed transmission workd after only 65K on a Camry. Robbyn (gen mgr) patiently answered all my questions and went above & beyond to help with my efforts to claim the damage as a result of a recent accident. After the work was complete, I had some problems with rough idle. Robbyn made a quick appt, and even though they determined it was nt due to their work, they fixed it anyway!
Overall
5 star rating

Quality 5 star rating
Service 5 star rating
Value 4 star rating

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