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Central Plumbing Heating &Air

Phone: (619) 822-2319
Toll Free: (800) 353-0929
Fax: (619) 283-7623
Email: Email this business
Website: www.centralplumbing.com


Reviews
Reviews: 3

Posted on 11/23/2009

BEWARE!!!
Unbelievable! We called Central Plumbing to do a routine gas shut-off for a clothes dryer, which involves unscrewing the gas connection on the dryer and and screwing an end-cap on the supply line. It takes less than five minutes to do this and a five-dollar part (if you don't already have one). Central's plumber showed up and announced it would be $210 to do it! We refused to be over-charged and capped the gas line ourselves. Naturally, I agreed to pay his $39 service call and gave him $40 cash, to which he replied that he didn't carry any change! Hard to believe that a plumber who over-charges like that didn't have a dollar in his wallet. CALL AT YOUR OWN RISK!
Overall
1 star rating

Quality 1 star rating
Service 1 star rating
Value 1 star rating

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Reviews: 2

Posted on 10/20/2009

They do Maintenance!
Called central to do maintenance on an older (over 25 years old) furnace and that is exactly what they did. They didn't do a big sales pitch for a new furnace, just made sure the one I have is running safely. Perfect.
Overall
5 star rating

Quality 5 star rating
Service 5 star rating
Value 5 star rating

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Central Plumbing Heating &Air replied on 10-27-2009
We appreciate your comments and your taking the time to post a review. While a 25 year old furnace isn't as efficient as those sold today, if it is serviced before each heating season, it could still provide several more years of use. We are glad we were able to check it for you and give you peace of mind that it will operate safely for you and your family. Thank you and don't hesitate to contact us for all your Plumbing, Drain Cleaning, Heating and Air Conditioning needs. Roland Harman, President.
Reviews: 19

Posted on 7/22/2009

Rip-off prices
$258 to unclog an overflow drain that took less than 30 minutes? Never again will these people set foot in my house! Wouldn't give a price over the phone, had to come out, minimum $79 charge, waived if they did the work. Waived? How about tripled?
Overall
2 star rating

Quality 3 star rating
Service 3 star rating
Value 1 star rating

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Central Plumbing Heating &Air replied on 07-30-2009
We were quite surprised by your review and wish you would have contacted us to try and resolve this matter in a more professional and amiable manner. We strive for complete customer satisfaction and feel our pricing structure is in line for the quality of work and warranty we provide. We would like to respond and clarify a few items that you mis-quoted or failed to mention. First, you called on July 21st in the morning and since you were a repeat customer, we squeezed you in during a very busy time in the middle of the heat wave and gave you same day service. We quoted you our standard diagnostic charge over the phone which is the only price we can give site unseen. Once we arrived at your home, our technician assessed the situation, performed diagnostic tests on your equipment and determined that your condensate drain was blocked. At that time, he gave you an exact price for the repair from our Up Front Pricing Guide and you authorized us to proceed with the repair. Our technician made the repair and got your air conditioner in working order again. You signed the invoice after the job was completed stating you were satisfied with the work completed, we accepted a $10 off coupon you presented to the technician and you paid the balance due of $248.88. The technician was onsite from 3:40 until 4:26 so your statement that we were there less than 30 minutes is not true. As we stated above, you were given the price for the repair up front and you made the choice to have the repair done at that time for that price. If you were not happy with the price, why did you authorize us to proceed with the work? Please contact us if you wish to discuss this matter in greater detail. Thank you, Roland Harman, President.
Reviews: 12

Posted on 6/13/2009

Life Savers!
The technician came out to tune-up my AC unit, but may have helped to save my life in the process. He noticed some dangerous loose wires in the attic that caused the hall light to flicker on and off when the line was touched. I had the problem repaired right away. Thanks Joel for the great customer service and technical skill and ability you brought to my home. I will refer family and friends to you.
Overall
5 star rating

Quality 5 star rating
Service 5 star rating
Value 5 star rating

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Central Plumbing Heating &Air replied on 06-22-2009
Wow - we are very glad we were able to help you avoid the potential danger with the wiring in your attic. Working with our customers to maintain a safe and comfortable home is a big part of what we do and is very important to us. Thank you for taking the time to share your experience with Joel and our company by posting your review. We appreciate it and your business and will share your comments with everyone at our next company meeting. Roland Harman, President.
Reviews: 10

Posted on 3/3/2009

These are the guys to call!
The folks at Central Plumbing are friendly, reliable, prompt, and their prices are fair. They know their stuff, they get the job done, their techs are pleasant and professional to deal with, and they clean up after themselves. What more could you want in a plumber?
Overall
5 star rating

Quality 5 star rating
Service 5 star rating
Value 5 star rating

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Central Plumbing Heating &Air replied on 06-22-2009
Thanks for taking the time to post such a nice review about our company. We are happy that you were satisfied with all areas of our service -- that is what we strive for with every job! We appreciate your business and look forward to working with you again in the future. Thank you, Roland Harman, President
Reviews: 1

Posted on 2/25/2009

Frequent user
I am a contractor and I call Central Plumbing for all of my plumbing and heating and air conditioning needs. The company shows up on time, they are professional and the price they quote is the price you pay. No trickery or mark ups. Central plumbing is the plumber that contractors call so you know they are good and the prices are fair.
Overall
5 star rating

Quality 5 star rating
Service 5 star rating
Value 5 star rating

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Central Plumbing Heating &Air replied on 06-22-2009
John, we appreciate your business and enjoy working with you. Thanks for taking the time to post a review about your experience with our company. We look forward to working with you on many more jobs in the future. Thank you, Roland Harman, President.
Reviews: 2

Posted on 2/12/2009

Extremely courteous and professional service
My wife and I have been using Central for over ten years now. The staff at all levels has always been professional, courteous and helpful. Every time Central has came to our house they left the area being worked on cleaner than they found it. We recommend this company to everybody we know.
Overall
5 star rating

Quality 5 star rating
Service 5 star rating
Value 5 star rating

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Central Plumbing Heating &Air replied on 02-16-2009
All of us at Central Plumbing, Heating & Air Conditioning appreciate your continued customer loyalty over the past ten years. Thank you for taking the time to write your review. Sincerely, Roland Harman, President.
Reviews: 1

Posted on 2/10/2009

Great Service !
I called Central out to check my furnace that didn't seem to be working quite right. The service man took a look at my system and recommended their tune up and cleaning service. He did a thorough check and cleaning of my furnace. The service man was professional and explained everything to me in detail. He cleaned up after himself and even wore shoe coverings to make sure he didn't track in any mess from outside from all the rain we just had. My furnace is now working great and I feel like the $109 I paid for the service was well worth the price for the peace of mind knowing that my furnace is working safely and efficiently. I will definitely call on them again in the future and will recommend them to my family and friends.
Overall
5 star rating

Quality 5 star rating
Service 5 star rating
Value 5 star rating

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Central Plumbing Heating &Air replied on 02-16-2009
We're very pleased to hear that you're enjoying trouble free furnace operation. Our technicians work very hard to complete each job to the satisfaction of our clients and leave the work area clean. Thank you for taking the time to review us. Please call anytime you need Plumbing, Drain Cleaning, Heating or Air Conditioning work done. Roland Harman, President.
Reviews: 1

Posted on 2/4/2009

Best service available
These guys are great. When you need them there in a hurry you can count on them. Their technicians are knowledgable and capable. The rates are fair and the service is friendly and reliable. I would recommend them to anyone.
Overall
5 star rating

Quality 5 star rating
Service 5 star rating
Value 5 star rating

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Central Plumbing Heating &Air replied on 02-09-2009
We love to meet our clients needs in a timely manner and appreciate you to taking the time to write your review. Satisfied clients are our number one priority and hopefully they tell all their friends and neighbors how happy they are with our service. Thank you. Roland Harman, President.
Reviews: 1

Posted on 1/30/2009

GREAT SERVICE!!!!!!
They are very profesional.They were on time they fixed the problem quickly and without all the BS of other plumbers i have dealt with. they showed me how to keep the problem from reocurring which i greatly aprecieate. Also they layed down plastic to keep from leaving shoe prints as they walked in and out for tools and were they worked, very very clean.
I have also refered to friends and all were very impressed. I would not hesitate to recomend their services
Overall
5 star rating

Quality 5 star rating
Service 5 star rating
Value 5 star rating

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Central Plumbing Heating &Air replied on 01-30-2009
We work very hard to have satisfied clients that will use our services again and refer friends and neighbors to us. Leaving behind a spotless work area is what we strive for on every job. Thank you for taking the time to review us. Roland Harman, President.
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