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Kwik N Kleen Car Wash & Detail Center

4315 Genesee Ave 
San Diego, CA 92117
Phone: (858) 571-5454



Reviews
Reviews: 4

Posted on 3/28/2009

The Sleeze Factor
I've lived in Clairemont for 50+ years and try to support Clairemont businesses whenever I can - Kwik N Kleen used to be my "go to" car wash. A few years back it changed owners and since then it's been an iffy proposition. The upselling got worse and I began to feel like I was getting mugged. After a recent experience, I will no longer be a customer and will warn as many people away as possible. My daughter and I met at the car wash (she in her car and I in mine) we asked for the same services - and I guess I wasn't cute enough that day - because my cost was different than hers. When we pointed that out the service writer made a joke and adjusted my price, but I understand negotiating for detailing, etc. but really.It's a very slimey experience. Your car does get washed - the interior does get vacuumed - not well, but.It's just not worth the sleeze factor.
Overall
2 star rating

Quality 2 star rating
Service 2 star rating
Value 2 star rating

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tinaxbear

Posted on Citysearch on 1/18/2009
Steam Cleaning left pile of water that shorted my Alarm System.
Yesterday my husband went to get my Corolla's upolstery steamed cleaned and car detailed. On the drive home the car alarm had a constant beeping noise. When we took it to Toyota, they found a large puddle of water under the seats which shorted the Alarm System. Kwik N Kleen did not take any responsibility, saying they have NEVER had any complaints against their service. Toyota detailed our invoice and it specifically said it was DUE TO the cleaning -- new alarm system is $400+. And 24 hours laters, car is still drenched and we are in the process of filing a Small Claims Action against them. NOTE: We have gotten car washes from them in the past, but never had the carpets cleaned there until yesterday. WILL NEVER go there again for any type of service.
Overall
1 star rating

Quality 0 star rating
Service 0 star rating
Value 0 star rating

sd619

Posted on Citysearch on 12/7/2008
one of the best car washes i have been to
my car came out spotless the first time i went and it does every time. ive switched around car washes a lot and ive finally stuck with this one for about 2 years now. each worker does a great job and i never have to ask them to clean a certain spot because it always gets attended to. the staff is really helpful especially the cashiers. i always have errands to run and they're happy to keep my car for a couple hours. there are tons of stores in the area. basic wash is about 12 bucks but they have so many coupons and other deals that you never have to pay the regular price.
Overall
5 star rating

Quality 0 star rating
Service 0 star rating
Value 0 star rating

Citysearch User

Posted on Citysearch on 11/8/2008
Find another place... by Tom J. at InsiderPages
This place is only good if you want the basics done like washing the outside of the car (I instead recommend the gas station car wash, cheap and faster), but if you want the whole interior, inside and out for the car to be vacuumed and cleaned NOT RECOMMENDED at all. I waited 2 hours for my car, and they didn't inform me my carpet were still wet and was going to stay wet for a week and they broke my signal button and fail to tell me about it. When I went back to complain, they said it wasn't their fault. NOT RECOMMENDED!!!!
Overall
1 star rating

Quality 0 star rating
Service 0 star rating
Value 0 star rating

smiles5

Posted on Citysearch on 11/8/2008
Find another place.
This place is only good if you want the basics done like washing the outside of the car (I instead recommend the gas station car wash, cheap and faster), but if you want the whole interior, inside and out for the car to be vacuumed and cleaned NOT RECOMMENDED at all. I waited 2 hours for my car, and they didn't inform me my carpet were still wet and was going to stay wet for a week and they broke my signal button and fail to tell me about it. When I went back to complain, they said it wasn't their fault. NOT RECOMMENDED!!!!
Overall
1 star rating

Quality 0 star rating
Service 0 star rating
Value 0 star rating

tom j.

Posted on Judysbook.com on 11/8/2008
Find another place.
This place is only good if u want the basics done like washing the outside of the car (I instead recommend the gas station car wash, cheap and faster) more...
Overall
1 star rating

Quality 0 star rating
Service 0 star rating
Value 0 star rating

chris10sins

Posted on Citysearch on 6/24/2008
Great Job
I originally went here because they were close to my house now I return because they do a great job. They are always having a "Special" express detail, they wash your car, treat and dress the leather (even the seats funny when the girls get in) and take great care of your car, you can haggle the price especially if you have a big car like mine (Yukon XL) they always start high but will usually drop the price by half if you turn the down enough. I certainly recommend them.
Overall
4 star rating

Quality 0 star rating
Service 0 star rating
Value 0 star rating

Reviews: 10

Posted on 10/30/2007

Great car wash!
Friendly and quick service. Good value for the price.
Overall
4 star rating

Quality 4 star rating
Service 4 star rating
Value 4 star rating

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jennadionn

Posted on Citysearch on 8/22/2007
Always Pleased
I have used Kwik n Clean for about 5 years now. They are always prompt and do a fantastic job cleaning our Hyundai and our Honda. Their waiting area leaves a lot to be desiredso I visit the shops in the area while I wait. There are plenty within the same plaza: Starbucks, Marshall's, Home Depot, Einstein's Bagel's, Target, a grocery store, mexican food place, GNC and McDonald's too.

I see that the previous review claims they stole some property of hers. Not to discount her negative experience but it doesn't matter how large of a customer I am for any business, I wont leave my personal belongings unattended. I could go to Starbucks every morning but I wouldn't consider myself such a regular that my purse wont get stolen while I use the restroom.

I recommend them. For around $11, I get a fast, spotless, handwashed and dried car with a vacuumed interior.
Overall
4 star rating

Quality 0 star rating
Service 0 star rating
Value 0 star rating

kelsterama

Posted on Citysearch on 6/10/2007
Stolen items
I took my work truck into the shop to get it detailed. I forgot to grab my purse out of the backseat of the van before I got out. I really didn't think that it would be a big deal because we have a big account with them. When I got back into the van we just took off..like usual. When I got into my personal car about 20 minutes later I went into my purse to get my wallet to pay for gas (I didn't go anywhere but from the van to my car) I noticed my wallet was missing. I searched my purse, car, and entire house. My wallet HAD been stolen from the kwik n kleen on Genessee Ave. That is the only possible place it could have disappeared. In further inspection of my purse I realized that my brand new $500 digital camera was missing as well. I started to blame myself for being such an idiot to leave my purse in the company van while it was getting cleaned but I figured since we have such a big account with them I really shouldn't have anything to worry about. I was wrong.
The next day I called the shop and spoke with a worker named Basil. He would not let me speak with the manager on duty because he was TOO busy to hear my (in his words)bullshit story. he then proceeded to hang up on me. I then filed a police report for the stolen property and reported them to other agencies. After I did that I then called them back and spoke with Basil yet again. When I told him the action that I had taken he was quick to speak with me. He then informed me that a man named Pauly (he wouldn't give me Pauly's last name) was the person that I needed to speak with the following day and that it was up to me to come in and drive 30 minutes to go talk with him about this issue. He also informed me at this time that there was cameras monitoring the work area. Sure wish he would have told me this in the first place so I could have demanded to see the tapes.
Overall
1 star rating

Quality 0 star rating
Service 0 star rating
Value 0 star rating

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