Will Never Call them Again!

I should have trusted my instincts. Its never a good sign when you call to get an estimate over the phone and they tell you they do not give prices over the phone and that the tech will quote you when he arrives. This is a common sales tactic for companies who know their prices are high. This gets them out to the jobsite where they know it will be more difficult and inconvenient for the customer to deny the service due to the price. The girl offered to waive the standard diagnostic fee (another warning- charging for estimates)and could have a tech out that same day. I had already called 2 other companies and both quoted me about the same price. I foolishly assumed Anderson would be in the same ballpark so I booked the appointment. A huge Pink truck pulls up to the house (Slightly embarrassing). The tech took a look at my problem and showed me his clipboard with their predetermined pricing. I was in shock to say the least. I told him what my other quotes where and that I was not interested in paying his price. He reluctantly agreed to lower his price and complete the job. As I walked him back to his big pink truck I noticed the picture of the president on the side brandishing all of her diamond jewelry. I have to wonder if the excessive prices are directly related. Unless you have money to flush, I would not recommend this company.

Blew everyone else away!

We recently went to the home show and they had the nicest display and the most knowledgeable person. We asked the same question to everyone and he was the only one that could explain the differences. When he came out to our house he continued to impress us with his ideas and suggestions. We are so happy, we tell everyone to call them.